Additional Agencies Wanted for On Call RN Triage Pilot

NurseLine is conducting a free pilot of our on call RN triage service with multiple participants. We are looking for more hospice agencies in the Central, Mountain and Pacific Time Zones to take part in the pilot.   Staffing on call is costly and difficult to manage. NurseLine’s RNs triage night, weekend and holiday patient [...]

Agencies Wanted for On Call RN Triage Pilot

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NurseLine is seeking hospice agencies in the Central Time Zone to participate in a free, no obligation pilot of our on call RN triage service.   Staffing on call is costly and difficult to manage. NurseLine’s RNs triage night, weekend and holiday patient and family caregiver telephone calls, contacting the appropriate on call member of [...]

How do you hire a fraction of a an employee?

By using Fractional On-Call Telephone Hospice Triage RN’s! Staffing on call is costly and difficult to manage.  NurseLine, triages night, weekend and holiday patient and family caregiver calls over the phone, contacting the appropriate on call member of your hospice center’s interdisciplinary team only when necessary. Our highly experienced hospice RNs work with you in [...]

Most popular hospice software EMR?

Hello readers! I am interested in your feedback about the EHR you are using or have used and what you like/dislike about it. I’ll post the results when I get some substantial data~! Thanks! C

After Hours On-Call Solutions

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  www.RNLine.com is a new solution to an old problem. NurseLine provides hospice specialized triage services. The service provides hospice certified and experienced  RN’s to answer your patient’s/facility call after hours. A live RN to answer the phone instead of complicated voice mail prompts that can prove frustrating to patients and families in time of  crisis. [...]

A Hospice Story

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Rural San Diego County, California is about as close to heaven as I can imagine. I drove long distances between my patient’s homes on mountain roads lined with all sorts of flowering bushes and trees. It was sunny and 70 almost year round. I was driving through a lemon grove on the top of a [...]

It’s a new year! Have you scheduled your annual agency requirements?

Yep it’s a brand New Year! Thought I’d post a reminder about your Medicare/CHAP requirements 1. Obviously, you’ve made arrangements for your Medicare Cost report 2. Have you made arrangements for an “external financial review”? CHAP standards CIII.3 requires that an accountant review the books of the agency and document that the agency followed Generally [...]

Hospice Certification: For the Whole Team

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I just took and passed my 4th recertification exam to maintain my hospice and palliative care nurse certification—whew! I was so disappointed in the first exam because I had all my med conversions and symptom management best practices down cold. I don’t think there was one question about opiate conversion on that test. This one [...]

Quality Assurance, Quality Assesment/Performance Improvement, Quality Improvement, Whatever You Call It or “A Rose By Any Other Name”

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Several recent plans of corrections for CHAP and some recent software demo’s put me in mind to rant a bit about the monster that home health and hospice agencies call QA (or QI or QAPI, etc). These monsters were conceived when the industry started to utilize technology and it is out of hand, folks! It doesn’t [...]