NurseLine is conducting a free pilot of our on call RN triage service with multiple participants. We are looking for more hospice agencies in the Central, Mountain and Pacific Time Zones to take part in the pilot.
Staffing on call is costly and difficult to manage. NurseLine’s RNs triage night, weekend and holiday patient and family caregiver telephone calls, contacting the appropriate on call member of the hospice center’s interdisciplinary team only when necessary. Our highly experienced hospice RNs work with our clients in a way that is transparent to patients and families using client protocols to provide telephone triage as a trusted extension of the hospice center’s staff.
Participating agencies can expect to realize the following benefits:
-reduce on call labor expense by an average of 30%.
-prevent RN staff burnout and turnover.
-easy to manage – enjoy peace of mind.
-marketers tout “Every call is answered by an RN, instead of an answering service.”
-accelerate the start of care date and increase the length of stay of night, weekend and holiday referrals